Luxury is timeless – So is our care

CONTACT US

We treat every inquiry with the same care as every timepiece we curate. Whether you’re exploring your next watch, considering a sale or exchange, or need to discuss a recent order — including returns or adjustments — we’re here to assist with discretion and sincerity.

Personal Assistance

VISIT OUR LOUNGE

  • Address: G-19, Park and Ride Plaza, Liberty Roundabout, Gulberg 3, Lahore, Pakistan
  • Business Hours: Monday to Saturday from 12:30 PM to 9:30 PM

    Store Locator

FREQUENTLY ASKED QUESTIONS

 Are all pre-owned watches verified for authenticity?

Yes. Every pre-owned timepiece goes through a multi-step authentication process by our in-house experts. We ensure originality of all parts, serial numbers, and condition before listing.

Do your watches come with original box and papers?

Many of our pre-owned watches come with original boxes and/or papers. The exact inclusions are clearly mentioned in each product listing.

Is any warranty included with my purchase?

Some of our watches come with a limited in-house warranty. If applicable, the duration and terms are specified on the product page.

Do you offer servicing or repairs after purchase?

Yes. We can arrange servicing through trusted professionals for polishing, regulation, or strap replacement.

Can I return or exchange my watch after purchase?

Yes, returns and exchanges are accepted under certain conditions. All requests must comply with our return policy, which outlines eligibility, timeframes, and condition requirements.

Will my watch be securely packaged and shipped?

Absolutely. Every timepiece is packaged with utmost care in protective materials and shipped securely, fully insured.

 How long does delivery take after purchase?

Within Pakistan, delivery usually takes 4–6 working days. For international orders, shipping timelines vary by location and customs clearance.

Can I request strap or bracelet adjustments before delivery?

Yes, we offer size adjustments based on wrist size. Just mention your wrist measurement at checkout or in follow-up confirmation.

What if I want to resell the watch later?

We welcome returning clients. Reach out to us anytime for a buyback or resell consultation.